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Technical Support


To contact our support team just email support@timeclick.com or call (435) 753-4102.

What Does an Error TC #912 Mean?

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Like any computer or program, TimeClick relies on certain rules of input or procedure to run properly. If you do something which our software does not anticipate, it is likely to result in a beep or a visual alert. One error message that you might see in TimeClick is the Fatal Error – TC #912 […]

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How to fix a “Column Not Found” error in TimeClick

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TimeClick is a very reliable time clock program, but nothing is perfect. (Hey, we’re all using Windows, right?) One error which can occur is the Fatal Error, Column not found: ACC_RECID, Paragraph: dbconnect-sqltimeclk and it looks like this: What does that error mean? This error rarely has anything to do with the software itself. It […]

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Locking Computer Time/Date on a Windows Machine

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  How to prevent Windows users from changing the computer time Time theft is a significant concern when purchasing time card software. Whether you use TimeClick or a different solution, securing your system to prevent an employee from changing the clock time is imperative. A single computer time clock does not have a time sync […]

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Moving Your TimeClick Workstation Licenses

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  Changing the location of your time clock software TimeClick© allows users to install the program onto any number of computers across your network or in remote locations, giving you the flexibility to pick the right license for your company. And if you find you need TimeClick to be accessible on more workstations to track […]

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Connecting your Clients to your TimeClick Server

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Whether your server IP has changed or the software is newly installed, setting up TimeClick is simple. Once you have installed TimeClick on your computers, the clients will ask for the IP Address of your server. To find the IP address of the server computer just follow the instructions below. Step 1 – Find the server […]

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Running TimeClick LE on your Network

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Learn how to use the new TimeClick over your network. Employees can access the time clock software and clock in and out right from their desks.

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Install TimeClick LE on your Server

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Are you a current TimeClick user? Upgrade to TimeClick LE and start noticing the changes that are coming to America’s favorite time card software.  It takes just 5 minutes to get TimeClick LE installed on your server

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How To Move Your Timeclock License From One Computer To Another For Free

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We have had a lot of questions, from customers, about moving the TimeClick software from one computer to another.  Most customers are amazed when we explain that they can move TimeClick to a new computer without any cost.  Take the following examples to understand how your time tracking system can be moved. If you have a […]

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Decimal vs Actual Time on Time Tracking Reports

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When you look at a TimeClick report there are two totals on your employee timesheet; Actual and Decimal time.  Both the actual and decimal time totals have a specific purpose.  The actual total shows the total hours and minutes the employees worked.  The Decimal total shows the total hours worked and total minutes divided by […]

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Time Clock Support Live Chat Now Available

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TimeClick’s Technical Support Staff is always trying to better serve our customers.  With Live Chat now available customers will be able to receive quick solutions to their questions about TimeClick.  The option to Live chat will be found on TimeClick’s website and will be simple to use. Click Here to Live Chat Note: To Open […]

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