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Spring 2011 Newsletter


Table of Contents

New Hours of Operation
New Live Chat
Quick Tip
New Account Security Measures

New Hours Of Operation

In order to better serve our customers we have changed our hours of operation to 8:30 a.m. – 4:30 p.m. Mountain Standard Time. This change came because of the recent requests in our latest survey. You spoke, we listened.

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Live Chat Now Available

TimeClick’s Technical Support Staff is always trying to better serve our customers. With Live Chat now available customers will be able to receive quick solutions to their questions about TimeClick. The option to Live Chat will be found on TimeClick’s website and will be simple to use.

Note: To Open Live Chat scroll down to the Icon on the Support page

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TimeClick Quick Tip

Did You Know?

That there are mulitple ways to accrue and keep track of employees accrued hours.

 

How do you accrue time off?

1.

My employee accrue time by each pay period worked

2.

My Employees are given “x” amount of time each year

3.

My Employees accrue by hours worked

4. How to deduct paid time off that has been used?

5. How do I add accrued time to employees account?

6. Can My employee view their current accrued hours?

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Account Security Measures

In keeping with our highest level of customer service, we have added new Account Security Measures that will help keep your company information and time records safe and secure.  These measures will allow you to customize which members of your staff are able to request technical support, billing information, or customer service assistance.

Setting up your Account Security preferences is fast, easy, and ensures that only those authorized individuals are able to gain access to your time clock records. If you have not already set up your account please take a minute today by clicking on the link below.

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