one time fee
one time fee
one time fee
Which license size should I purchase?
You should purchase the same license size as the one you originally purchased. If you don't know which license size that was then contact our sales staff at 435-753-4102.
How long will it take to upgrade?
This depend on which version of TimeClick you are currently using. If you are using TimeClick LE SP1 or LE 12 it will only take a few minutes to install. Versions older than LE SP1 will require our staff to convert your data which will take a few hours to do.
How do I know which version of TimeClick I am currently using?
Open TimeClick and on the top tool bar select "Help" then "About TimeClick." The window that appears will display the version that you are currently running.
Will all my data transfer over from the old version?
Yes, all your data from the previous version will be transfered over.
Do I receive any support or training after purchasing?
You will receive 30 days free support and training when you purchase the software upgrade. If you purchase an annual support plan you will receive unlimited technical support and training for the year along with all new upgrades that are released throughout the next year.
What is the process for upgrading my software?
After purchasing you will be redirected to a page that conatins specific instructions on how to perform the upgrade, along with the latest installers.
What are the major changes in this upgrade?
The biggest addition is the QuickBooks integration tool. However, there were quite a few new changes. You can read all about them on our blog.
How does the QuickBooks integration tool work?
Am I required to upgrade?
You are not required to upgrade. However, if you are using version 10.3.5 or older we highly recommend upgrading as we have discountinued support for those versions and are no longer able to resolve certain database issues that may arise.
How soon do I need to install the upgrade?
You can wait as long as you like to perfrom the upgrade. However, we usually recommend doing so within 30 days.
What are the minimum system requirements?
Windows XP or Higher (XP, 7, 8, 10, Server 2003, 2008, 2012, etc), 100MB Hard Disk Space, and 1 GB or more RAM is recommended.
Is TimeClick compatible with Tablets or Smart Phones?
TimeClick will work on a Windows 8 or 10 Tablet running full versions of Windows. Currently, it is not compatible with any mobile devices.