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Here's How it Works

Upon purchase of the software you receive 30 days free access to the support team. With the purchase of an annual support plan you continue to receive unlimited software support and training on a yearly, recurring basis.

Value

  • Live people based right here in the U.S. (Logan, UT)
  • Unlimited support from our team for as long as you need
  • Remote Sessions allow for direct support and training
  • Free software upgrades while you maintain your plan
  • And more! Read this article to dig deep into the value of a support plan

Support Plan Pricing

License Size
Price
LITE
$49/yr
Single Computer $99/yr
2-5 Computers $109/yr
6-10 Computers $129/yr
11-25 Computers $159/yr
26-50 Computers $199/yr
51-99 Computers $199/yr
No Support Plan
Price
Per Incident Fee $59

*TimeClick Support Details

Our Promise

Call and we'll answer within 15 seconds or call you back within an hour. 435-753-4102
Live Chat. Instant assistance.
Chat Now!
Email response within an hour. support@timeclick.com

Meet the Support Team

We may be a little nerdy, but believe us, this is to your advantage.

Dax

"Have questions? Need help?

Thank you for calling TimeClick,

How may I assist?"

Grant

"It's not just tech support. It's a new set of friends. :-)"

Samantha

"Some technical support companies charge over $100/hour. We charge $100/year! Can’t beat that value."

Kevin

"Call us. Press 1 then 3. There's a 98% chance that we pick up within 15 seconds."

Clayson

"You’re doing a good job when customers say this about you, 'Our customer service rep is patient, kind, and friendly; he’s a boy scout of customer service. We love him.' – Shauna, MedStar Home Medical"

Have Questions?

Top 10 Frequently Asked Questions

Most problems and questions can be taken care of fairly easily. View our TimeClick FAQs or refer to the help contents on your TimeClick Server.

Contact Support

Call 435.753.4102 or use the form below to get help with TimeClick. Hours of support operation are 7:00 am to 4:00 pm Monday thru Friday (MT), excluding national holidays. If calling for support please have your company registration information available so that we may assist you as quickly as possible.
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